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Outside Sales Representative

Critical Success Factors

  • Build strong relationships with strategic partners (new franchisees) in the community
  • Attract new clients (families) by effectively communicating our unique capabilities (Tutor Doctor way) and services throughout the community to empower franchisees to have a stronger consultation
  • Provide world-class, ‘far beyond expectations’ client (new franchisee) experience
  • Efficiently measure and document all business/training activities so that management decisions are made based on accurate, objective data


Roles & Responsibilities

Responsibilities within role include but not limited to:

  • Support new franchisees and ensure their business is ready for launch as they complete the required phases of the Franchise Training Program
  • Conduct field visits upon launch and throughout the first year at regular intervals to develop best practices and strong business habits
  • Develop marketing plans, budgets and strategic plans that will be part of new franchisees’ first year business plans
  • Implement a communication plan to keep new franchisees encouraged and enabled to achieve success and growth within their territories as outlined in the Launch Support Program
  • Document all calls, meetings and field visits as required within the Launch Support Program
  • Support franchisees as needed on an ongoing basis
  • Conduct end of first year business reviews upon transitioning franchisees to Franchise Support
  • Attend workshops/regional meetings as required


  • Previous sales and management experience
  • Excellent communication and interpersonal skills
  • Self-starter, results-oriented, assertive, enthusiastic and energetic
  • Great time management skill
  • Ability to manage a multi-project workload
  • Strong organizational, conflict resolution, problem solving and planning skills
  • Ability to make independent decisions; assume complete responsibility for work and decisions
  • Between 25 - 50% travel may be required
  • Previous franchise support experience considered an asset




  • Competitive base salary
  • Bonuses based new franchisee performance


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